What Legal means for account access
Our Legal position starts with a clear account path. You provide the requested account details, complete phone verification before access, and keep your login information private. We use those steps to connect account activity with the correct wallet record and to investigate a payment status when
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needed. DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries may appear in your account history, so please check the amount, reference and status before contacting us. Access depends on local law, and we may restrict an account action where local law permits when eligibility
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or account details cannot be confirmed. These terms apply to the Legal questions raised through our support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.